FAQs

1. What types of furniture do you customize?

We customize all types of furniture including beds, wardrobes, sofas, dining tables, chairs, vanities, coffee tables, TV units, kitchen cabinets, and walk-in closets — for villas, apartments, and offices across the UAE. Browse our Bedroom, Living Room and Beds collections.

2. Do you offer home or office visits for consultations?

Yes! We offer free design consultations. Our team can visit your location with catalogues, samples, and material options to guide you through the customization process. Book a free consultation on WhatsApp.

3. Where are you located?

We are based in Al Jurf, Ajman, UAE. You are welcome to visit our furniture factory and showroom by appointment to view designs and materials. Contact us to arrange a visit.

4. Do you provide delivery and installation?

Yes, we provide delivery and installation services across the UAE — including Dubai, Abu Dhabi, Sharjah, Ajman and all other emirates. Our team handles everything from transport to on-site setup.

5. How long does it take to make custom furniture?

Custom furniture is handmade to order and generally requires 8–10 working days for production. The exact timeline depends on the design, materials, order size and current production schedule, and will be confirmed with your quotation. Larger orders and complete-home projects may require additional time.

6. What materials and finishes do you offer?

We offer a wide selection of woods, laminates, fabrics, PU polish, high gloss, matt finishes, and more. You can choose everything from structure to colour during your free consultation.

7. Do you make furniture for commercial spaces?

Yes. We design and manufacture custom furniture for offices, salons, clinics, cafes, and other commercial spaces based on client requirements. Contact us to discuss your project.

8. What are your payment terms?

We require a 60% advance payment to confirm the order and begin production. A further 30% is payable before delivery and installation. The remaining 10% is payable after completion.

9. What payment methods do you accept?

We accept bank transfers, cash payments and approved secure payment links. Available payment options will be confirmed when your order is placed.

10. Can I cancel my order?

Since all items are made-to-order, cancellations are not allowed once production has started. We recommend confirming all details before finalizing. See our full Policies page for details.

11. What if there is damage or an issue with my furniture?

Customer satisfaction is our top priority. If there is any damage or defect upon delivery, we will repair or replace it free of charge. Issues must be reported within 24 hours of delivery. We provide a 6-month limited warranty on structural manufacturing defects.

Have a question not answered here? Message us on WhatsApp or visit our Contact page.