Privacy Policy

Furmories Furniture LLC ("Furmories," "we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, use our mobile application, purchase our products, or interact with us through any of our services (collectively, the "Services").

By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described herein, please do not use our Services.

Children's Privacy

We do not knowingly collect Personal Information from children under the age of 13 without verifiable parental consent. If we become aware that a child under 13 has provided Personal Information without such consent, we will take reasonable steps to delete the information promptly. If you believe a child has provided Personal Information to us, please contact us immediately.

Information We Collect

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information

Account Information

• Login credentials
• Account preferences
• Saved addresses and wishlists

Transaction Information

• Order history
• Product selections and preferences
• Payment and delivery details

Device and Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage and browsing activity

Communication Information

• Emails, WhatsApp messages, phone calls, and chat communications
• Customer service inquiries and feedback

How We Use Your Information

• Process and fulfill orders
• Deliver products and services
• Manage payments and transactions
• Provide customer support
• Send order confirmations and delivery updates
• Personalize your shopping experience
• Recommend products and services that may interest you
• Improve our website, products, and customer experience
• Conduct analytics and marketing activities
• Detect fraud and maintain security
• Comply with legal and regulatory obligations

Information Sharing and Disclosure

We may share your information with:

Service Providers

• Payment processing providers
• Shipping and logistics partners
• Website hosting and maintenance providers
• Marketing and advertising service providers
• Customer support providers

Business Transactions

In connection with mergers, acquisitions, restructuring, or sale of business assets.

Legal Compliance

When required by applicable laws, regulations, court orders, or government authorities.

Business Partners and Affiliates

Trusted partners and affiliated companies that support our operations and customer services.

We do not sell, rent, or trade your personal information to third parties.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website performance
• Improve user experience
• Deliver relevant advertising and promotions

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before sharing any information.

Marketing Communications

With your consent, we may send promotional communications via email, SMS, WhatsApp, and social media platforms. You may opt out at any time by using the unsubscribe link or contacting us directly.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws and regulations.

Information Security

• SSL encryption for online transactions
• Restricted access to personal information
• Secure servers and monitoring systems
• Regular security assessments

Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw consent for certain processing activities
• Opt out of marketing communications

International Data Transfers

If you access our Services from outside the United Arab Emirates, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

Mobile App Account Deletion

Users of the Furmories mobile application may permanently delete their account at any time.

How to Delete Your Account:

Open the app and navigate to:
Account → Delete Account → Confirm Deletion

Data Deleted:

• Customer account information
• Login credentials
• Saved profile information

Data Retained:

• Order records
• Invoice records
• Transaction history
• Accounting and legal compliance records

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

Contact Us

Furmories Furniture LLC
Email: info@furmoriesinterior.com
Website: https://www.furmoriesinterior.com
United Arab Emirates